This privacy policy explains how we will process the data relating to you that you provide to us when you visit our website www.sallebreprivatechef.com (“Sa Llebre”).
According to Spanish law Ley 34 / 2002, from 11th of July, de Servicios de la Sociedad de la Información y de Comercio Electrónico, B.O.E. no 166, all users and visitors can access the legal information related to the company owning the domain: www.sallebreprivatechef.com
Company name: Jose Mezquida Porquer, NIF number: 43076706Y, office address Josep Martínez, 5a, 07007 Palma de Mallorca.
Registration Number in the Register of Food Sector Companies, Establishments, and Products of the Balearic Islands REEPSAIB: EM-26.123450/PM
Contact: email: josep@sallebreprivatechef.com, phone +34 684323166
Where we decide the purpose or means for the processing of the personal data that you provide via our website, we are the “data controller”. As data controller, we will comply with all applicable data protection laws.
If you decide to book our services, in order to facilitate that booking and to tailor it to your individual needs we will ask you to provide us with:
- Name (and surname)
- Billing address
- Phone number
- Email address
- Food diary requirements
- Food intolerances and/or allergies
- Payment details
- The name of the Finca where will you stay
- The date of your stay
By interacting with us on social media platforms by way of “liking”, “following”, commenting, “retweeting” or “sharing”, you understand that you are consenting for our interaction with you.
WEBSITE ANALYTICS
We use website analytics to evaluate and improve our Website and to offer the best, most accessible service possible to all of our customers. For example, we utilise third party data analytics service providers (such as Google Analytics) to improve our visibility and to monitor website browser behaviour and navigation across the Website.
These third party data analytics service providers collect this information on our behalf in accordance with our instructions and in line with their own privacy policies. We have contracts in place to protect the confidentiality of your information with all of our third party data analytics service providers.
To learn how to opt-out of Google analytics, please visit your Google Ads settings or: https://tools.google.com/dlpage/gaoptout/
When you visit our Website, our service providers may collect the following data, which will almost always be anonymised and aggregated before reporting back to us:
- number of visitors to our Website
- pages visited while at the Website and time spent per page
- page interaction information, such as scrolling, clicks and browsing methods
- websites where visitors have come from and where they go afterwards
- page response times and any download errors
- other technical information relating to end user device, such as IP address or browser plug-in
To find out more about how this data is collected, please read below about the use of cookies and website analytics.
DO WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?
We will only ever share your information with third parties in the ways that are described in this privacy policy.
We will not share any personal information or financial information that you provide to us.
PERSONNEL, SUPPLIERS AND SUBCONTRACTORS
We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy, provided that they do not make independent use of the information and have agreed to adhere to the rules set out in this privacy policy. In some instances, this data sharing may involve the transfer of information outside the EU.
We will not pass your information on to third parties for marketing purposes unless you have provided your consent, in which event the advertisements that appear when you visit our Website will be targeted to provide you with more relevant advertising content and you may receive communications from third parties offering similar or related services to us.
RETENTION
In accordance with data protection laws and good commercial practice, we do not retain data in a form that permits identification of the person(s) to whom it relates for any longer than is necessary. Once the purpose for which information has been collected has been fulfilled, we will either permanently delete your personal information or remove all identifiers within it so that it is no longer personal data. We may use such anonymised data for research and/or business analysis purposes.
Where we obtain your personal data in relation to the use or purchase of our services or products, including VAT or invoicing information, we are obligated by law to keep this for a minimum of six years.
Where you engage in online discussions through the website, such requesting further information or to request a booking be made, this content will be kept indefinitely, to have this communication erased please contact josep@sallebreprivatechef.com
COOKIES POLICY
Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or his or her computer and, depending on the information they contain and how they use their equipment, can be used to recognize to user. The user’s browser memorizes cookies on the hard disk only during the current session occupying a minimal memory space and not harming the computer. Cookies do not contain any specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).
Most browsers accept cookies as standard and, regardless of the cookies, allow or prevent temporary or memorized cookies in the security settings.
Without your express consent – through the activation of cookies in your browser “Sa LLebre Private Chef” will not link in the cookies stored data with your personal data provided at the time of registration or purchase.
What types of cookies does this website use?
Personalization cookies: These are the ones that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal such as the language, the type of browser through which accesses the service , the regional settings from where you access the service, etc.
Analysis Cookies: These are those that are well treated by us or by third parties, allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the use that users make of the offered service. For this, we analyze your navigation on our website in order to improve the offer of products or services that we offer.
The User expressly accepts, for the use of this Site, the treatment of the information collected in the form and for the aforementioned purposes. You also acknowledge the possibility of refusing to treat such data or information by refusing to use Cookies by selecting the appropriate settings for this purpose in your browser. While this option to block Cookies in your browser may not allow full use of all the functionality of the Website.
You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer:
– Chrome
– Firefox
– Explorer
– Safari
CHOICES AND RIGHTS IN RELATION TO PERSONAL DATA WHICH WE PROCESS RELATING TO YOU
You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:
- to ask for a copy of data we are processing about you and have inaccuracies corrected;
- to ask us to restrict, stop processing, or to delete your personal data
To make a request in relation to any of the aforementioned rights, please email us at josep@sallebreprivatechef.com
If you are unhappy with the way that we are processing your personal data, please let us know. The best way to bring this to our attention is by emailing us at josep@sallebreprivatechef.com
TERMS & CONDITIONS
These terms outline the agreement for Sa Llebre Private Chef services. When you register, pay, or place a deposit for a service, you’re agreeing to these terms. Your specific service may have additional terms, so please read everything carefully.
Pricing
All prices are listed in Euros and per person or per service. VAT included.
Sa Llebre Private Chef reserves the right to notify you of an increase in the brochure or advertised price before accepting your booking and prices may vary.
Booking
To confirm the booking of any service we require a deposit of 25% of the total cost of the service at the moment of reservation. Payment should be made by bank transfer in favor of José Mezquida Porquer.
Sa Llebre can cancel the event or open the date to other reservations if the deposit is not received on time.
Payment terms
Remaining amount can be paid by cash up to maximum €1.000 (VAT included) or bank transfer on the day of the event.
Cancellation policy
Cancellations require written notification from the original payer, sent to: josep@sallebreprivatechef.com
The cancellation is valid only upon confirmed written receipt.
Sa Llebre will provide a complete refund for cancellations made at least 15 days prior to the scheduled event, provided no preparatory or third-party contract expenses have been incurred. Any such expenses will be itemized and deducted from the client’s deposit.
A 50% charge of the net invoice applies to cancellations within 14 days of the event.
Cancellations within 7 days of the event require payment of the full invoice amount.
This cancellation policy is standard and requires written mutual agreement for any exceptions.
Allergies & dietary restrictions
Sa Llebre will make its best effort to accommodate allergies and dietary restrictions. However, because all types of food are handled in our facilities, we cannot guarantee against cross-contamination and are not responsible for allergic reactions.
Tableware rental
For the purpose of ensuring our service’s traceability, the client or event organizer who manages the rental of tableware, glassware, and cutlery must provide the rental company’s name and contact information.
